QUICK ANSWER
Why does the type of cleaning work matter?
Office cleaning, industrial cleaning, specialist cleaning, high-level work and domestic contracts can create very different exposures. The proposal should identify work locations, access arrangements, equipment, chemicals, staff and subcontractors, client property handled and the contractual standards expected.
PROPOSAL INFORMATION
Describe the work and operating environment
- Types of premises and cleaning services.
- Turnover, largest contracts and contract duration.
- Number of employees and subcontractors.
- Work at height, machinery or specialist equipment.
- Chemicals and hazardous substances used.
- Keys, access codes or customer property handled.
- Vehicles, tools and equipment used away from premises.
- Claims, damage incidents or customer complaints.
CONTROLS
Show how people, access and equipment are controlled
Useful evidence can include staff induction, risk assessments, chemical controls, equipment inspection, lone-working procedures, key and access-code management, accident reporting, subcontractor checks, training records and documented response to property damage or complaints.
Return to Occupations or see the Commercial Insurance Proposal Guide.
Describe the operation before thinking about the policy
DIBNI acts as an introducer. Any advice, recommendation, placement or policy terms remain matters for the receiving insurance professional and insurer.