QUICK ANSWER
What should a dental practice explain?
The proposal should describe the services delivered, patient volumes, any specialist procedures, clinicians and support staff, premises, valuable equipment, record keeping, infection-control arrangements and previous claims or complaints.
PROPOSAL INFORMATION
- Dental services and specialist procedures.
- Turnover, patient volumes and number of sites.
- Dentists, hygienists, therapists and support staff.
- Premises, equipment and business-interruption dependencies.
- Patient records, consent and complaints procedures.
- Use of external laboratories or contractors.
- Claims, incidents and known circumstances.
CONTROLS
Useful evidence can include patient assessment and consent, clinical record keeping, infection-control procedures, equipment inspection and maintenance, staff competency, referral procedures and incident/complaint escalation. Return to Occupations.